Organisations invest heavily in hiring the best talent. However, to ensure that the promise and excitement of joining an organisation is fulfilled, we need to ensure that the employee experience meets our employees’ expectations, from start to finish. How do we do that?
In this presentation you will learn:
- How we work with focus groups to better understand the needs and expectations of our different employee groups?
- How we define a strategy based on processes, technology and the human element? What are the important emotional moments?
- How to measure the employee experience?
&nsbp;