INTERVIEW: Culture is the backbone for a resilient workforce in the age of AI

Highlight speaker interview

This written interview was conducted with one of our highlight speakers in the run-up to Total Rewards Reloaded Europe 2025.

Keytopics

Why culture and recognition are the backbone of resilience in the age of AI

Balancing digital transformation with human values of trust, inclusion, and collaboration

Turning recognition data into actionable strategies for engagement and retention

Psychological safety as a non-negotiable for future-ready organizations

How leading employers use culture as their competitive edge in uncertain times

Interview with

Lynette Silva Heelan

International Consulting Practice Lead

The Company

Workhuman

Founded in 1999, Workhuman has been committed to building human workplaces that recognize the value and potential of every employee. Today, we help HR and business leaders from some of the world’s biggest organizations like LinkedIn, Cisco, Eaton, Whirlpool, and Intuit build human connections on a global scale to drive ROI. Positive employee experiences are no longer a nice-to-have they are a business imperative. Workhuman Cloud is a secure SaaS platform with more than six million users in 40 languages, in 190+ countries, generating 100 million instances of human connection. Our solutions fuel company culture through recognition, engagement, performance, work-life harmony, inclusion, and belonging. Combined with the unmatched unique business insights from Workhuman iQ, we provide leaders with proactive insight and tools that can’t be found in any other HR solution. These insights are used to understand issues as they develop and to help make the right decisions to align business objectives to deliver immediate impact.